Category: Services

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MANAGEMENT SERVICE

➩ We have developed a strategy based on the client purposes and needs, which allows having the highest achievement from property assets, taking always the philosophy of Full Quality and Constant Improvement as a starting point.



Management Services are

✓ Energy & Utilities Management Audit

✓ Quality, Health & Safety and Environmental Audit

✓ Quality, Health & Safety and Fire Safety Training

✓ Security Assessment and Consultancy



➤ Matrix-Stream Integrated Facilities Management provide a wide range of facilities management services which are fully overseen and managed by a dedicated MS facility’s manager. We will structure our management and support service to meet your business needs. MS self-deliver the majority of our proposed services allowing us to have full control over the quality of service delivered.

➤ MS will strive to reduce risk, help protect staff, assets and profit and achieve compliance with Health & Safety requirements. Our managing Health and safety services are Health and Safety Management, Organise Safety training for your staff and Carry out risk assessments.

➤ The environmental and cost impact of energy and energy usage is continually increasing and its direct impact on a company’s costs and to the environment. We will as part of our normal management function endeavour to manage and reduce energy usage. In addition we can also provide the specialist energy management functions which will ensure that your energy bill remains low: Energy Audits, Energy Awareness Programs and Energy Reduction Programs.

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BUSINESS SUPPORT SERVICE

 

➩ We adopt a unique approach to the way we design and deliver services, getting to know our customers’ businesses inside and out, working with our clients to create true partnerships.

➪ Our service offering covers the full remit business support services allowing clients to devote their full attention on their core business operations. Having the peace of mind that non core operations are being run smoothly contributes significantly to achieving strategic organisational goals.



Business Support Services are

✓ Administration Support @ General Supplies Service

✓ Reception Service

✓ Nursing Service

✓ Car Rental Service

✓ Office Space Planning Service



➤ The back-end of any organisation, we ensure smooth function of these services which are key to the growth of any organisation. Our professional support allows program staff to accomplish their day-to-day activities in a comfortable and functional atmosphere that improves their productivity and enhances the quality-of-life for all.

➤ To complement our already extensive services, we offers business support services to streamline and centralise business processes to enable our clients to focus on their core objectives.

➤ The flexible nature of our business enables us to develop and facilitate fit for purpose business solutions specific to our clients’ needs.  These services are business and people focused supported by an agile and flexible workforce implementing these business support services in the workplace.

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BUNDLED SOFT SERVICE

 

➩ We deliver and manage a wide range of soft services as part of our Facilities Management services provision.

➪ We supply and manage your soft services from cleaning, catering and security to landscaping and grounds maintenance we place the right people in the right roles and support them through training and personal development to ensure our customers receive the very best service from our people.



Bundled Soft Services are

✓ Security Guard Service

✓ Catering Service

✓ Cleaning Service

✓ Pest Control Service

✓ Landscaping Service



➤ MS deliver and manage a wide range of soft services as part of our Facilities Management services provision. Our soft services range is extensive and is sufficiently tailored to meet your requirements. With the help of our highly experienced and dedicated support services team, we ensure that we are available every day throughout the year to provide a service that exceeds the standard. Our customer-driven staff are dedicated to providing a high quality and consistent service to all our clients in order to guarantee a clean and secure environment for them to operate in.

➤ General Service supply and site specific training is managed by our in-house training in-charge and instructors. Initial training takes place at our head office.  Allied to carefully selected external training sources and documented procedures we are confident that our training programs enable our staff to provide the most operationally competent and effective service.

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TECHNICAL SOLUTION

➩ We engineer solutions that fit best with your environment and deliver a full range of planned and reactive maintenance services. We ensure that our customer’s properties are operating as they should be, ensuring statutory compliance, and maintaining your technical services to ensure people work safely and comfortably.

➪ Our integrated offer includes the lifecycle and care of assets, development of effective business focused maintenance regimes, and development of long term asset plans to maximise returns from the property estate.



Technical Solution Services are

✓ Site Based Maintenance (Full Time Technicians Service)

✓ Air Conditioning & Mechanical Ventilation System Maintenance

✓ Mechanical System Maintenance

✓ Electrical System Maintenance

✓ Emergency Generator & Power Maintenance

✓ Fire Alarm & Life / Safety Systems Maintenance

✓ Sanitary & Plumbing System Maintenance

✓ Water & Waste Water Treatment System Maintenance

✓ Interior & Exterior Building Repairs



➤ Our Technical service guarantees that our clients properties are operating as they should be. MS have a strong emphasis on delivering high quality technical services and ensuring our clients are fully compliant with statutory compliance thus allowing employees to work in a safe and comfortable environment.

➤ We specialise in critical environment management and heavily invest in engineering systems that optimise equipment resilience and prevent service failure. Our customers put their trust in us to mitigate downtime and hundreds of end users benefit from our ability to keep things running smoothly and efficiently.

➤ The Technical service team provide a customer focused building and equipment sourcing, purchasing, pre inspection, installation, commissioning, upgrade repair and preventative maintenance service to ensure operations run as smoothly as possible. We strive to carry out our service with the minimum involvement of our clients staff thus allowing them to fully focus on core business activities.

➤ Regular Planned Preventative Maintenance of Mechanical & Electrical equipment greatly minimises reactive works. Reactive maintenance can be a large overhead for an organisation, greatly driving up costs. Regular planned preventative maintenance ensures that maintenance costs remain low and equipment are operating to their optimum level.